Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Introduction

Tak Fai Limited operates spoolheelyckd.com as an e-commerce website selling womens shoes. This Privacy Policy explains how Tak Fai Limited collects, uses, and shares your personal information when you visit spoolheelyckd.com or make a purchase. By using spoolheelyckd.com, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information you provide directly to us. This information includes your name, email address, shipping address, and phone number. We also collect order details: the products you purchase, order value, and delivery preferences. When you create an account, we collect your login credentials. When you contact customer support, we collect the content of your messages.

We automatically collect certain information when you visit spoolheelyckd.com. This information includes your IP address, browser type, device type, operating system, pages you visit, time spent on pages, and referring website addresses. We collect this information using cookies and similar technologies.

How We Use Your Information

We use your personal information to process and fulfill your orders. This includes sending order confirmations, shipping notifications, and delivery updates. We use your information to provide customer support and respond to your inquiries. We use your information to improve spoolheelyckd.com, analyze website performance, and personalize your shopping experience. We use your information to send marketing communications if you have opted in to receive them. You can opt out of marketing communications at any time by following the unsubscribe instructions in the messages or by contacting Tak Fai Limited at [email protected].

Cookies and Tracking Technologies

spoolheelyckd.com uses cookies, web beacons, and similar tracking technologies. Cookies are small data files placed on your device. We use essential cookies to enable core website functions, specifically shopping cart and checkout. We use performance cookies to analyze how visitors use spoolheelyckd.com and to improve website performance. We use functionality cookies to remember your preferences and settings. We use advertising cookies to deliver relevant advertisements and track campaign effectiveness. You can manage cookies through your browser settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of spoolheelyckd.com may not function properly without cookies.

Payment Processing

All payment transactions on spoolheelyckd.com are securely handled by third-party payment gateways. Tak Fai Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. We do not retain payment card details. When you make a payment, you provide your payment information directly to the third-party payment gateway. The third-party payment gateway processes your payment and confirms the transaction to Tak Fai Limited. You should review the privacy policy of the third-party payment gateway before providing your payment information.

Sharing Your Information

We share your personal information with service providers who perform services on our behalf. These service providers include shipping carriers, payment processors, email service providers, and analytics providers. We share your information only as necessary for these service providers to perform their services. We do not sell your personal information. We may disclose your information if required by law, to protect our rights, or to prevent harm. We may transfer your information in connection with a merger, acquisition, or sale of assets.

Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information. These measures include encryption of data in transit, access controls, and secure servers. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your personal information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to processing, the right to data portability, and the right to withdraw consent. To exercise these rights, contact Tak Fai Limited at [email protected] or +852 6144 4413. We will respond to your request within the time required by applicable law.

Children's Privacy

spoolheelyckd.com is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, contact Tak Fai Limited at [email protected]. We will delete such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on this page. We encourage you to review this Privacy Policy periodically. Your continued use of spoolheelyckd.com after we post changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, contact Tak Fai Limited at [email protected], +852 6144 4413, or Block B, Mount Austin Garden, 8 Mount Austin Road, The Peak.